What To Do If You Do Discover A Problem

What To Do If You Do Discover A Problem

We pride ourselves on our quick response time and our ability to fix 85% of any issues on the first visit.

So, if anything at all does go wrong, please get in touch with your Park or Dealership in the first instance, who will contact the ABI Warranty and Aftersales team on your behalf. Our team aim to respond to any issues quickly and efficiently, so that you’ll continue to be delighted with the ABI service.

  • Our average turnaround time from the date any issues are reported to the time our engineer visits is just 1.4 weeks.
  • 85% of warranty issues are fixed by our engineers on the first visit.
  • Even when a replacement part is required, we’ll have all of the work completed within an average of 2.4 weeks following our first inspection.
  • We work hard with our suppliers to ensure a class leading response for the supply of spare parts.

 

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